ITIL Release, Control and Validation Online Course (150 days)

Description

Release, Control and Validation

Learn how to successfully apply Release, Control and Validation (RCV ) best practices, gain competencies in RCV processes and understand how to deliver successful changes and service implementations.

Learn how to classify and manage knowledge within the IT organisation, and understand the benefits and business value of the RCV processes.

Course content

• Introduction to RCV
• RCV processes
• RCV roles and responsibilities
• Technology and implementation for RCV
• Training and certification contents for RCV

Why choose us?

• Study online at your own pace
• 150 days online access
• Fully accredited
• Includes videos, quizzes, exercises, study guides, the official syllabus and sample exams
• Tutor support included

Course duration is 30 hours of study (minimum) and awards 4 ITIL credits.

Course options: 150-day courses are available.

Prerequisites: Students wishing to study the RCV course should already hold the ITIL Foundation certificate.

Exam details: Please note the exam is purchased separately.

The exam comprises 40 multiple-choice questions over 90 minutes, with a 70% pass mark. Exam can be taken online with a web proctor (PeopleCert). Students must hold the ITIL Foundation certificate and have completed the RCV course before requesting their exam voucher.

Suitable for: Desktop support staff; data centre management; network operations; server support and administration staff; development, testing and QA managers; QA team leaders; analysts; asset management; and change and configuration management.

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