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THE ONE-STOP-SHOP FOR ITIL AND IT SERVICE MANAGEMENT RESOURCES AT THE SERVICE DESK & IT SUPPORT SHOW 2009

15/04/2009

Ely, England, April 15, 2009IT Governance, the leader in independent IT security and compliance consultancy, is delighted to announce its comprehensiveITIL & IT service management resources will be showcased at the upcoming Service Desk & IT Support Show 2009 event in London’s Earls Court (April 28th-29th).

Today's business services are increasingly delivered using information technology, leading to a need for ongoing and relevant guidance and support on how to manage IT infrastructure in order to achieve the best service delivery. The IT service management ITIL library of best practice guidance, developed by the UK's Office of Government Commerce (OGC), is winning global recognition as the ideal structure for organisations of all sizes to meet this aim and IT Governance is ideally placed to act as a guide on how best to exploit it, acting as a true 'one-stop shop' for all ITIL/IT service management books, guides, standards, tools and training.

IT Governance is an authorised information and publishing solutions distributor of official OGC publications, and all this material is easily ordered online. But it's not just books and other resources that the company can offer, IT Governance also offers its own unique courses in ITIL version 2 and the new version 3, at Foundation, Practitioner and Manager level. Classroom as well as ISEB- & EXIN-accredited distance learning options are available while a national course directory to give customers the greatest choice of courses and locations is also part of the service.

“Businesses realise that adopting its guidance means the highest service levels, best security, and best efficiencies,” says IT Governance Chief Executive Alan Calder. “And this is especially true in challenging economic times. Our range of best practice ITIL & IT service management resources gives business leaders the information and insight they need to establish an infrastructure of IT excellence and true continuous improvement.”

Find out more about IT Governance’s ITIL & IT service management resources at the Service Desk & IT Support Show 2009 show in London’s Earls Court (April 28th-29th) – come to our stand 980 to see a short briefing, and hear more on our in-house training courses and course-finding service.

Find out more about ITG’s ITIL and ITSM resources including books, guides, standards, tools, training here http://www.itgovernance.co.uk/itil.aspx

Information on IT Governance’s ITIL and service management courses is available at http://www.itgovernance.co.uk/catalog/493

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FOR FURTHER INFORMATION AND TO ARRANGE A BRIEFING AT SERVICE DESK & IT SUPPORT SHOW 2009 PLEASE CONTACT

80:20 Communications

+44 (0)20 7664 6310

Marc Cornelius mcornelius@8020comms.com

Amanda Burgessaburgess@8020comms.com

NOTES TO EDITORS

IT Governance Ltd is the one-stop shop for books, tools, training and consultancy for Governance, Risk Management and Compliance. It is a leading authority on data security and IT governance for business and the public sector. IT Governance is ‘non-geek’, approaching IT issues from a non-technology background and talking to management in its own language. Its customer base spans Europe, the Americas, the Middle East and Asia. More information is available at www.itgovernance.co.uk.

To view all the latest IT Governance news, click here.

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