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Planning, Protection and Optimization (PPO) ITIL V3 Intermediate Capability Handbook (Pack of 10)

Planning, Protection and Optimization (PPO) ITIL V3 Intermediate Capability Handbook (Pack of 10)

SKU: 3236
Authors: itSMF
Publishers: TSO
Format: Pack of 10
ISBN13: 9780113312733
ISBN10: 0113312733
Pages: 100
Published: 08 Nov 2010
Availability: In Stock
10 copies of this essential handbook covering the PPO ITIL®v3 Intermediate exam syllabus, ideal for training providers or ITSM teams.
Price: $140.00

Description

10 copies of this useful guide to the ITIL® V3 Planning, Protection and Optimization (PPO) exam syllabus

This essential study guide for Intermediate planning, protection and optimisation (PPO) candidates provides a quick reference to the processes covered by the ITIL PPO syllabus. It is designed to act as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes rather than as a replacement for the more detailed core ITIL publications.

If you are a training provider and need multiple copies of this guidebook, or you want to provide every member of your ITSM team with their own copy, you can order the Planning, Protection and Optimization (PPO) ITIL V3 Intermediate Capability Handbook now in packs of 10 copies.

The Planning, Protection and Optimization (PPO) ITIL V3 Intermediate Capability Handbook was authored and quality assured by itSMF UK, the body which represents the IT service management community.

Click to expand the course contents »

Acknowledgements
About this guide

  1. Introduction to service management
  2. Capacity Management
  3. Availability management
  4. IT service continuity management
  5. Information security management
  6. Demand management
  7. Technology and implementation
  8. Qualifications

Further information
Glossary

Single copies of the Planning, Protection and Optimization (PPO) ITIL V3 Intermediate Capability Handbook are available here: Planning, Protection and Optimization (PPO) ITIL V3 Intermediate Capability Handbook (Single copies).

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