Planning, Protection and Optimization ITIL 2011 Capability Handbook (Single Copies)

Description

If you are looking to pass the Planning, Protection and Optimization exam, this is the study aid you need.

Written and quality assured by itSMF UK.

This pocket-sized handbook has been written with Planning, Protection and Optimization (PPO) exam candidates in mind. It covers much of the information you need in order to pass the PPO exam.

Furthermore, it functions as a quick reference for those practitioners that work within the following ITIL processes:

• Capacity management
• Availability management
• IT service continuity management (ITSCM)
• Information security management
• Demand management

This handbook forms part of a series that cover each of the ITIL Capability stream exams.

Buy today for immediate download or dispatch.

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