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EU General Data Protection Regulation (GDPR) - An Implementation and Compliance Guide, Second Edition

An in-depth guide to the changes your organisation needs to make to comply with the EU GDPR.

 

“It’s practical approach to various aspects of the GDPR will be of value to DP practitioners in organisations of all sizes”

Laura Linkomies

Privacy Laws and Business Report, September 2017

 

The Regulation, which came into force on 25 May 2018, applies to all data controllers and processors that handle EU residents’ personal information.

All organisations – wherever they are in the world – that process the personal data of EU residents must comply with the Regulation. Failure to do so could result in fines of up to €20 million or 4% of annual global turnover – whichever is greater.

This book provides a detailed commentary on the GDPR, explains the changes you need to make to your data protection and information security regimes, and tells you exactly what you need to do to avoid severe financial penalties.

Look inside this book here >>

 

Product overview

Now in its second edition, EU GDPR – An Implementation and Compliance Guide is a clear and comprehensive guide to this new data protection law. It explains the Regulation and sets out the obligations of data processors and controllers in terms you can understand.

Topics covered include:

  • The data protection officer (DPO) role, including whether you need one and what they should do;
  • Risk management and data protection impact assessments (DPIAs), including how, when and why to conduct one;
  • Data subjects’ rights, including consent and the withdrawal of consent, subject access requests (SARs) and how to handle them, and data controllers and processors’ obligations;
  • International data transfers to ‘third countries’, including guidance on adequacy decisions and appropriate safeguards, the EU-US Privacy Shield, international organisations, limited transfers and Cloud providers;
  • How to adjust your data protection processes to comply with the GDPR, and the best way of demonstrating that compliance; and
  • A full index of the Regulation to help you find the articles and stipulations relevant to your organisation.

New in the second edition are:

  • Additional definitions;
  • Further guidance on the DPO role;
  • Greater clarification on data subjects’ rights;
  • Extra guidance on DPIAs;
  • More detailed information on SARs;
  • Clarification of consent and alternative lawful bases for processing personal data; and
  • An implementation FAQ appendix.

The GDPR will have a significant impact on organisations’ data protection regimes around the world. EU GDPR – An Implementation and Compliance Guide shows you what you need to do to comply with the new law.

 

About the authors

IT Governance is a leading global provider of IT governance, risk management and compliance expertise. We pride ourselves on delivering a broad range of integrated, high-quality solutions that meet the real-world needs of our international client base.

Our privacy team, led by Alan Calder, has substantial experience in privacy, data protection, compliance and information security. This practical experience, our understanding of the background and drivers for the GDPR, and the input of our fast-growing team of consultants and trainers are combined in this manual to provide the world’s first guide to implementing the new data protection regulation.

 

ISO/IEC 27011 2016 (ISO 27011 Standard) Information security for telecommunications organisations

Information security management is especially complex for telecommunications organisations.

It must potentially cover network infrastructure, services applications and other facilities; a range of technologies (e.g. wired, wireless and broadband); third parties; and a number of operational scales, service areas and service types.

As well as implementing the controls listed in Annex A of ISO 27001, telecommunications organisations may therefore need to implement extra controls to adequately manage the risks they face.

The international standard ISO/IEC 27011:2016 sets out guidelines supporting the implementation of information security controls in telecommunications organisations.

It sets out general security control objectives based on ISO 27002 as well as controls specific to the telecommunications sector, and provides guidelines on selecting and implementing them.

Adopting ISO 27011 will allow telecommunications organisations to meet the baseline information security management requirements for confidentiality, integrity and availability, as well as any other relevant security property.

ITIL Certification Service Capability - Serv. Offr. & Agr. Online Training (90-Day Online Access)

Use a flexible form of learning to study toward your ITIL Intermediate qualification—order today!

Accredited by APMG and CSME—two of the ITIL Examination Institutes!

Fully aligned with the ITIL 2011 syllabus!

What's Included?

  • 90 days online access to the Certification in ITIL Service Capability—Service Offerings & Agreements course
  • Electronic workbook helping you along the way with your studies—available through the online access
  • Online mentoring—enables students to connect online with ITIL Expert mentors and/or other students to get answers to the questions that might come up during the course
  • (Exam fee not included) Additionally, you can now pay for your ITIL—Intermediate exam online

This course allows you to study for the Certificate in ITIL Service Capability—Service Offerings & Agreements exam. This online course is the equivalent to five-day classroom-based course, allowing you to study in your own time and at your own pace.

Using online video lectures, printable courseware, and online mentoring, this course will cover most of the information you need to know to pass the Certificate in ITIL Service Capability—Service Offerings & Agreements exam at your first attempt.

The course will be of interest to those who wish to be certified in a deep level understanding of ITIL processes and roles. Attention to the ITIL Service Lifecycle is illustrated as part of the curriculum—however the primary focus is the process activities, execution, and use throughout the ITIL Service Lifecycle.

Upon successful completion of this course and examination, students can expect to gain competencies in the following Service Offerings & Agreements areas:

  • Service management as a practice
  • Processes across the service lifecycle pertaining to the Service Offerings and Agreements curriculum
  • Operational activities of processes covered in other lifecycle phases, such as Incident and Change Management
  • Organizing for Service Operation, which describes functions to be performed within Service Offerings and Agreements
  • Service Offerings and Agreements roles and responsibilities
  • Technology and implementation considerations
  • Challenges, critical success factors, and risks
  • CSI as a consequence of effective Service Offerings and Agreements

Credits Earned:

Upon completion of this course, you will have earned 4 ITIL Expert credits and 38 PDU credits.

Prerequisites:

Students must hold the ITIL Foundation Certificate in IT Service Management, attained through either an ITIL V2-V3 Foundation Bridging course or the ITIL Foundation course. It is highly recommended, although not mandatory, that each student read the corresponding ITIL book associated with the Intermediate certification class they are subscribing to.

Key Features and Benefits:

  • Provides a flexible route for individuals to study for the Certificate in ITIL Service Capability—Service Offerings & Agreements—allowing you to study in your own time and at your own pace.
  • Endorsed by two of the ITIL Examination Institutes for study toward the Certificate in ITIL Service Capability—Service Offerings & Agreements. Demonstrating the quality of the training material.
  • A cost-effective route to gaining the Certificate in ITIL Service Capability—Service Offerings & Agreements -saving you on average at least 40% over a classroom-based course.
  • Using online video lectures, printable courseware, and online mentoring, this course provides a comprehensive route to gaining this highly regarded ITIL qualification. Additionally, allows you to earn ITIL Expert credits to put toward attaining the ITIL Expert accreditation.

Subscribe to this online course today!

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