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Information security management is especially complex for telecommunications organisations.
It must potentially cover network infrastructure, services applications and other facilities; a range of technologies (e.g. wired, wireless and broadband); third parties; and a number of operational scales, service areas and service types.
As well as implementing the controls listed in Annex A of ISO 27001, telecommunications organisations may therefore need to implement extra controls to adequately manage the risks they face.
The international standard ISO/IEC 27011:2016 sets out guidelines supporting the implementation of information security controls in telecommunications organisations.
It sets out general security control objectives based on ISO 27002 as well as controls specific to the telecommunications sector, and provides guidelines on selecting and implementing them.
Adopting ISO 27011 will allow telecommunications organisations to meet the baseline information security management requirements for confidentiality, integrity and availability, as well as any other relevant security property.
Accredited by APMG and CSME—two of the ITIL Examination Institutes!
Fully aligned with the ITIL 2011 syllabus!
This course allows you to study for the Certificate in ITIL Service Capability—Service Offerings & Agreements exam. This online course is the equivalent to five-day classroom-based course, allowing you to study in your own time and at your own pace.
Using online video lectures, printable courseware, and online mentoring, this course will cover most of the information you need to know to pass the Certificate in ITIL Service Capability—Service Offerings & Agreements exam at your first attempt.
The course will be of interest to those who wish to be certified in a deep level understanding of ITIL processes and roles. Attention to the ITIL Service Lifecycle is illustrated as part of the curriculum—however the primary focus is the process activities, execution, and use throughout the ITIL Service Lifecycle.
Upon successful completion of this course and examination, students can expect to gain competencies in the following Service Offerings & Agreements areas:
Upon completion of this course, you will have earned 4 ITIL Expert credits and 38 PDU credits.
Students must hold the ITIL Foundation Certificate in IT Service Management, attained through either an ITIL V2-V3 Foundation Bridging course or the ITIL Foundation course. It is highly recommended, although not mandatory, that each student read the corresponding ITIL book associated with the Intermediate certification class they are subscribing to.
Subscribe to this online course today!
Accredited by APMG and CSME—two of the ITIL Examination Institutes!
Fully aligned with the ITIL 2011 syllabus!
This course allows you to study for the Certificate in ITIL Service Capability—Operational Support & Analysis exam. This online course is the equivalent to five-day classroom-based course. Allowing you to study in your own time and at your own pace.
Using online video lectures, printable courseware, and online mentoring, this course will cover most of the information you need to know to pass the Certificate in ITIL Service Capability—Operational Support & Analysis exam at your first attempt. The course will be of interest to those who wish to be certified in a deep level understanding of ITIL processes and roles. Attention to the ITIL Service Lifecycle is illustrated as part of the curriculum, however, the primary focus is the process activities, execution, and use throughout the ITIL Service Lifecycle.
Upon successful completion of this course and examination, students can expect to gain competencies in the following Operational Support & Analysis areas:
Upon completion of this course, you will have earned 4 ITIL Expert credits and 38 PDU credits.
Students must hold the ITIL Foundation Certificate in IT Service Management, attained through either an ITIL V2-V3 Foundations Bridging course or the ITIL Foundations course. It is highly recommended, although not mandatory, that each student read the corresponding ITIL book associated with the Intermediate certification class they are subscribing to.
Subscribe to this online course today!