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A guide to deriving value from the implementation of IT projects
With research showing no correlation between IT investment and overall business performance, obtaining value from IT continues to be a concern for CIOs and CEOs. Achieving Business Value from Technology offers the expert guidance, real-world advice and practical methodology which managers need to ensure that their money isn’t wasted. Knowing which initiatives offer real business value can be the competitive advantage your business needs to thrive.
Achieving Business Value from Technology offers proven techniques, methodologies, governance mechanisms and best practice guidelines to guarantee your money is transforming your current IT set-up from potential value to real value. This book outlines a systematic process managers can use to identify, track, and realize benefits and value from their IT investments. This methodology helps managers bridge the traditional gap between the business and IT sides of their organisation, and incorporates IT value metrics into conventional management reporting systems.
Managers will learn to monitor opportunities, risks and impediments at all stages of the investment cycle and be assured that the money they invest in IT will bring long-lasting and measurable benefits to their organisation.
Achieving Business Value from Technology also provides guidelines for undertaking post-implementation benefit audits and IT sourcing, as well as tips and techniques for optimizing asset management and minimizing ongoing total cost of ownership.
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Chapter 1: Industrial Age Thinking for Information Age Problems
Chapter 2: The Five Pillars of Benefits Realization
Chapter 3: P2 – Process
Chapter 4: P3 – People
Appendix A: Sample Value Standards
Appendix B: Sample Value Standards Scoring Metrics
Appendix C: Completed Weightings
Appendix D: From the Field – Investment Case Worked Example
Appendix E: Quantifying End-User Benefits
Appendix F: Gartner Recommended Approach to Risk Management
Appendix G: Analytical Hierarchy Process/Analysis
Appendix H: Probability Analysis (Monte Carlo Simulation)
Appendix I: Gartner Approach to Change Management: Strategic Planning Assumption
Appendix J: Financial Metrics
This product is also available as part of our IT Governance Library.
