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In today’s competitive marketplace, many organisations rely on the support of outsourced IT services that were historically performed by internal IT personnel.
This pocket guide explores the various characteristics of this IT operating model.
"Very good reading material! So good, that I am considering creating this role within my org."
Silvia Prickel, United Airlines
In order for multi-sourcing to be successful, organisations must be capable of integrating their service providers into a single, cohesive unit.
SIAM/MSI – An Introduction to Service Integration and Management/Multi-Sourcing Integration for IT Service Management explains:
If you’re thinking of moving from a single-source to a multi-source outsourcing model, this pocket guide has the answers to all of your questions.
Get best-practice guidance on outsourcing your IT service. Buy now >>
This distance learning course is a modular recording of our popular four-day EU General Data Protection Regulation (GDPR) Practitioner classroom course, which equips participants with the knowledge and operational skills to build, implement and manage a compliance programme under the GDPR.
The EU GDPR extends the data rights of individuals, and requires organisations to develop clear policies and procedures to protect personal data, and adopt appropriate technical and organisational measures. The GDPR came into force on 25 May 2018, and organisations that fail to comply face fines of up to 4% of annual turnover or €20 million – whichever is greater.
Delivered by Alan Calder, the founder and executive chairman of IT Governance, this recorded training session is built on the foundations of our extensive practical experience advising organisations on achieving compliance with the GDPR and related information security standards such as ISO 27001.
Distance learning lets you learn in your own time from the comfort of your own home or office. Stop and start the recording according to your schedule, repeat modules that you want to go over again or skip parts that cover familiar topics. If you have a busy schedule and cannot commit to four days’ uninterrupted training, this is the solution for you.
The course supports professional development, and those who pass the included exam are awarded the ISO 17024-accredited EU GDPR Practitioner (EU GDPR P) qualification by IBITGQ . It is also accredited by the Institute of Information Security Professionals (IISP) and satisfies the IISP Skills Framework requirements at Level 1: A1 – A7, B1 and C2. It also qualifies for nine CPD/CPE credits.
Because they are delivered as recorded WebEx sessions, distance learning courses offer considerable savings over classroom and Live Online courses, which both feature live interaction with a trainer.
Please note that you must pass the Certified EU GDPR Foundation exam before you can take this course.
You will get a voucher valid for six months for the EU GDPR P exam when you buy this course. This is an ISO 17024-accredited, 90-minute, multiple-choice exam set by IBITGQ and is taken online. There is no extra charge for the exam.
The course includes:
After placing your order online, you will get an email within 48 business hours containing an online link and login details for the GDPR Practitioner learning portal. The email will include information on how to download your free copy of EU GDPR – An Implementation and Compliance Guide. The EU GDPR Compliance Gap Assessment Tool is available to download from the learning portal.